Return & Shipping Policy
All items are made here in our store, made locally or manufactured from quality manufacturers. All items are inspected upon receiving them into our store and then again before shipping out
We do not take back returns for custom designs, hats or caps, PPE (sanitary reasons) or jewelry.
Please email us if you are not satisfied or a product doesn't fit to your liking. All returns MUST be in new condition, not washed nor worn and have tags attached. Upon return, we will inspect your item and refund you the price of the item. (No refund will be given if damaged, worn or washed). Please give us up to one week to issue your refund once the item is received by us. We will refund the price of the product only, not including shipping charges. Email: firstname.lastname@example.org
All returns must be returned within 30 day of purchase.
We can not take back seasonal items or items that have been washed or worn.
- EXCHANGES, please ship your item back and you will be refunded for the item. Then you will need to place an order for the item you would like. (Our items sell out and many times will not be replaced) I can not guarantee the exact item or item in your size will be available for exchange, so you will be credited. You will be responsible for shipping on exchanged items.
- GIFTS, returned will be given a store credit to use at a later date. Item must be returned within 30 days.
- We ship your order based on your method of how you'd like your shipment and for payment paid by you for such shipment. If you paid for first class it will be shipped first class, priority etc. We do not ship overnight!
- We will not take back returns because the item didn't make it to it's destination on time, we have no control over weather or the postal service.
- Items lost in the mail will not be refunded by me as they all are sent with a tracking number and I have no control over your mailbox or delivery from your postal service. It your item is lost, please email me for the tracking number for you to claim. I will not file claims.
- If items are returned, you will be responsible for shipping and will not be credited for the shipping amount only for the price of the items shipped back. (see return policy)
Discounts and Specials
- We offer discounts and specials periodically. Discount codes can not be honored after checkout due to website programing. Please do not email and ask for a discount or credit due to not putting the discount code in.
- Only ONE discount code can be used per transaction.
- If returns are made on discounted items, you will be credited the discounted price less shipping.